FAQ

Payment

We accept PayPal.

And, we are happy to accept check or bank direct transfer, message us and we will work it out.

We ship using your address comes through on your payment, please make sure it is correct, or make sure you tell us where the best address to ship it to. Thank you.

Shipping

We ship in 1 business day. In the event where this is not possible, we will contact you immediately.

All order will be sent via Australia Post parcel service or courier service which will come with tracking facilities. We will email you the tracking number once the order has been posted. You will be able to track your delivery on http://auspost.com.au/track/ or via the courier company website.

SHIPPING TIMES:
Local delivery within Australia, will usually be 2 to 5 working days. Please let us know immediately if your order does not arrive in this time frame.

INTERNATIONAL SHIPPING TIMES:
Overseas delivery will takes 10 – 15 working days depends on your location. Please let us know immediately if your order does not arrive in this time frame.

Return

If you are for any reason unhappy with your purchase from us, please let us know and we will be more than happy to make it right via refund or replacement.


If you couldn’t find the answer to your question in this FAQ, feel free to contact us any time. We are here to help.